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    Privacy Policy

    This policy describes what personal data we collect, why and for how long we keep it, and what your rights are.

    Controller

    Starmoto OÜ, registry code 12657490, Roosi tn 22, Vasalemma, 76101 Harjumaa, Estonia. Contact: [email protected], +372 655 73 60.

    What data we process and why

    PurposeDataLegal basisRetention
    Order fulfilment and deliveryname, telephone, e-mail, address, orderperformance of a contract7 years (accounting)
    Payments and instalment planspayment details, instalment applicationperformance of a contract, legal obligation7 years
    Customer accountaccount details, purchase history, vehicle selection (garage)contractuntil the account is deleted
    Customer service and complaintscorrespondence, chatcontract, legitimate interest3 years
    Newslettere-mailconsentuntil you unsubscribe
    Statisticsvisit data, cookiesconsentup to 13 months
    Advertising (Google, Meta)cookies, purchase eventsconsentaccording to the cookie

    Who we share data with

    Only as much as is needed to provide the service: carriers (Omniva, DPD, Jet Express), payment and instalment service providers (Montonio, PayPal, ESTO, Holm, Inbank, Bigbank, Svea), e-mail and newsletter service (Mailgun), customer support chat (Crisp), advertising platforms where you have given consent (Google, Meta), and hosting and IT service providers. Some service providers may process data outside the European Economic Area; in that case we use the European Commission's standard contractual clauses or another lawful safeguard.

    Your rights

    You have the right to access your data, have it rectified, request its erasure, restrict its processing, object to processing, receive your data in a machine-readable format and withdraw your consent at any time. Write to [email protected]; we will respond within one month and may ask you to verify your identity. You can also delete your account yourself on the page /kasutaja-andmete-kustutamine. You may lodge a complaint with the Estonian Data Protection Inspectorate (www.aki.ee) or with the data protection supervisory authority of your country of residence or work.

    Cookies

    We ask for your consent to the use of cookies on your first visit to the website. You can change your choice using the “Cookie settings” link at the bottom of the page.

    CategoryPurposeConsent
    Necessaryshopping basket, login, language, security, selected vehiclenot required
    Functionalcustomer support chat, remembering preferencesyes
    Statisticsvisit analysis (Matomo)yes
    Marketingmeasuring and targeting advertisingyes

    CookieCategoryDuration
    add_to_cart Necessary 1 years
    cart Necessary 1 years
    category_info Necessary 1 years
    compare Necessary 1 days
    css_first_load Necessary 1 years
    customer Necessary 1 years
    customer_auth Necessary 1 h
    customer_info Necessary 1 years
    form_key Necessary until the end of the session
    guest-view Necessary 1 years
    login_redirect Necessary until the end of the session
    mage-banners-cache-storage Necessary 1 years
    mage-cache-sessid Necessary until the end of the session
    mage-cache-storage Necessary until the end of the session
    mage-cache-storage-section-invalidation Necessary until the end of the session
    mage-messages Necessary until the end of the session
    mage-translation-file-version Necessary 1 years
    mage-translation-storage Necessary 1 years
    mst-cache-warmer-track Necessary 1 years
    persistent_shopping_cart Necessary 1 years
    private_content_version Necessary until the end of the session
    product_data_storage Necessary 1 years
    recently_compared_product Necessary 1 days
    recently_compared_product_previous Necessary 1 days
    recently_viewed_product Necessary 1 days
    recently_viewed_product_previous Necessary 1 days
    remove_from_cart Necessary 1 years
    searchsuiteautocomplete Necessary 1 days
    section_data_ids Necessary until the end of the session
    sm_bf Necessary 1 years
    sm_bf[*] Necessary 1 years
    sm_dl_test Necessary 30 days
    stf Necessary 1 years
    store Necessary 1 years
    X-Magento-Vary Necessary 1 years
    customer_segment_ids Marketing 1 years
    external_no_cache Marketing until the end of the session
    frontend Marketing until the end of the session
    guest_view Marketing until the end of the session
    last_category Marketing 1 years
    last_product Marketing 1 years
    mp-alsobought-local-storage Marketing 1 years
    newmessage Marketing 1 years
    no_cache Marketing until the end of the session
    authentication_flag Functional until the end of the session
    dataservices_cart_id Functional 1 days
    dataservices_customer_group Functional 1 days
    dataservices_customer_id Functional 1 days
    dataservices_product_context Functional 1 days
    matomo_ignore Functional 1 years
    mg_dnt Functional 1 days
    mtm_consent Functional 1 years
    user_allowed_save_cookie Functional 1 years
    _pk_hsr.[*] Statistics 30 min
    _pk_id.[*] Statistics 1 years
    _pk_ref.[*] Statistics 183 days
    _pk_ses.[*] Statistics 30 min
    _pk_[*] Statistics 1 days

    Cookies help us provide our services. By using our services, you agree to our cookie and privacy terms. Read the terms here